Privacy Policy

1. Scope of This Policy

2. Information We Collect

A. Information You Provide

• Account Information: Name, email address, login credentials
• Billing Information: Payment method details and transaction records
• User Content: Data, files, prompts, messages, documents, or instructions you submit while using InfuseOS
• Communications: Support requests, feedback, surveys, or correspondence

B. Information Collected Automatically

• Technical Data: IP address, device type, browser type, operating system
• Usage Data: Feature usage, interaction logs, session activity, performance metrics
• Cookies & Similar Technologies: Used only with consent for non-essential cookies

C. Information from Integrations (Including Google APIs)

When you connect third-party services (such as Google Workspace), InfuseOS may access data only to the extent necessary to perform user-requested functionality.

3. Use of Google User Data (Important Disclosure)

InfuseOS's use of Google user data strictly complies with Google API Services User Data Policy and Workspace API requirements.

We use Google user data only to:

• Provide core InfuseOS functionality explicitly requested by the user
• Enable automations, workflows, and productivity features within InfuseOS
• Improve reliability, security, and performance of the Service

We explicitly do NOT:

• Use Google user data for advertising or marketing
• Sell, rent, or share Google user data with third parties for their own purposes
• Use Google user data for profiling, tracking, or behavioral advertising
• Use Google user data to train generalized AI or machine-learning models outside the user's direct use of the Service

Access is limited to the minimum scopes required, and users may revoke access at any time via their Google account settings.

4. How We Use Information

We use personal information solely to:

• Operate, maintain, and provide InfuseOS
• Execute user-requested automations and workflows
• Process payments and manage subscriptions
• Communicate service updates, security notices, and support responses
• Prevent fraud, abuse, and unauthorized access
• Comply with legal and regulatory obligations

5. Legal Bases for Processing (GDPR)

We process personal data under the following lawful bases:

• Contractual Necessity: To provide InfuseOS services
• Consent: Where explicitly provided (e.g., optional features, cookies)
• Legitimate Interests: Improving service security and reliability
• Legal Obligation: Compliance with applicable laws

6. AI and Automated Processing

InfuseOS may use AI-assisted features to perform user-initiated actions such as organizing information, generating content, or automating workflows.

• AI outputs are generated only in response to user instructions
• No fully automated decisions produce legal or similarly significant effects
• Users remain in control of inputs, outputs, and integrations
• Users may disable or limit AI features at any time

7. Disclosure of Information

We share personal information only when necessary:

• Service Providers: Cloud hosting, infrastructure, payment processors, and security vendors operating under strict confidentiality obligations
• Legal Requirements: When required by law or valid legal process
• Business Transfers: In mergers or acquisitions, subject to equivalent privacy protections

We do not sell personal information or share it for cross-context behavioral advertising.

8. International Data Transfers

Personal data may be processed in countries outside your jurisdiction. We rely on Standard Contractual Clauses and equivalent safeguards to ensure adequate protection.

9. Data Retention

• Account Data: Retained while your account is active
• User Content: Retained according to user settings or until deletion
• Billing Records: Retained for up to 7 years for legal compliance
• Aggregated / Anonymized Data: May be retained indefinitely

10. Data Security

We implement industry-standard security measures, including:

• Encryption in transit and at rest
• Role-based access controls
• Secure infrastructure and monitoring
• Regular security testing

11. User Rights

You may request to:

• Access, correct, or delete your data
• Restrict or object to processing
• Export your data
• Withdraw consent where applicable

Requests can be submitted to support@infuseos.com

12. California Privacy Rights

California residents have rights under CCPA/CPRA, including access, deletion, and non-discrimination.

InfuseOS does not sell or share personal data for targeted advertising.

13. Cookies

InfuseOS uses cookies for essential functionality and analytics.

Non-essential cookies require prior consent and can be managed via cookie settings.

14. Children's Privacy

InfuseOS is not intended for users under 13. We do not knowingly collect children's data.

15. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via the Service or email.

16. Governing Law

This Policy is governed by the laws of the State of Delaware, USA.

17. Contact Information